How do I change credit card details once service is limited, almost cancelled
In july Office 365 sent notice of credit card change to my alternate email which I rarely use. I checked the old email account today and saw the notice to update credit card expiry date - but I can't...
View Articlecannot sync to my library
Pressing 'Sync' will not open up wizard in skydrive to sync to my library on my imac?
View ArticleHow do I install Office 365 Small Business Premium on my lap top
I would have the program on my desktop and would like to use it on my laptop also. Thank you, Kerrness
View ArticleCan I upgrade 1 of the 4 licenses from plan P1 to business premium
I have 4 office 365 (Plan P1) licenses and I would like to upgrade 1 of them to business Premium, can this be done?
View ArticleExport lists to Xcel not functioning
When try to export a list to Xcel, I get the following message: "To export a list, you must have a Microsoft SharePoint Foundation-compatible application" This happen in Windows 8 and in the Mac OS...
View Articlehow do I pay a bill?
I can't find a way to pay the bill? I received an email stating: Paying your invoice? Log into the customer portal and click subscriptions -> click manage -> click select subscription -> click...
View Articlemigrate email from old account
Is it possible to migrate email into my 365 account which is currently in an old imap/web mail account?
View ArticleI have purchased an additional license but user cant access email
Hi, I have bought a new license and created a new email address for an additional user. When the user tries to log in a message appears stating user does not have a license. Can anyone help?
View ArticleCan you help me with locating my microsoft office 365 on my desktop after...
I went through the setup process, downloaded it and installed it. It shows up in my add and remove programs in control panel but does not show any memory size attached to the software, just when it was...
View Article5 year rentention policy in effect for all users - CEO wants to opt out
How can I adjust the retention policy that is set for all users to disable for just one user?
View ArticleUpgraded sharepoint site from 2010 to 2013 and another site broke
I upgraded the following site in office 365:https://domain-my.sharepoint.com from sharepoint 2010 to sharepoint 2013.Since then the https://womenontowork.sharepoint.com/sites/cloud has not been...
View ArticleAfter an upgrade Lync does not start
After a recent O365 upgrade Lync will not start nor run?
View ArticleWhen will I get support?!!!!!!
Hi, I signed up to Office 365 Professional Plus 2013 subscription edition (pre-payed 1 year) to install on my new Lenovo company laptop. No problem so far... A little later I wanted a Visio, but was...
View ArticleUnable to buy Office 365 Education A3 for Faculty Trial
I used the trial for Office 365 Education A3 for Faculty Trial . Now the trial ended and I am trying to buy the service. But I cannot.I am not unable to change the public website. Thanks in...
View ArticleGetting licensing alerts
I'm getting an alert saying my subscription is expiring. I originally joined on the Professional plan. I then cancelled that plan and switched to Professional Plus. My control panel shows the...
View ArticleOffice 365 rules unavailable after upgrade
I'm one of 2 global administrators on our Office 365 system and both of us have taken the 'early upgrade' option - everybody else gets upgraded on 17th August. Since upgrading neither of us have been...
View ArticleDelayed send
We just deployed Office 365 for Education so I am fielding many user questions. My research tells me that there is no email delayed send feature in the Web client. We use Outlook 2010 & 2013 on...
View ArticleHow to get a share point calendar office 365 small business on windows 8 phone
I just bought a lumia 925. I especially bought a windows 8 phone to to get a non compromise solution. I am working on the cloud with office 365small business and would like to get access to a shared...
View Articleswitching plans is stuck on reassigning user licenses for 24hours
I am upgrading from 1 small business account to another. I also can not get into the admin section during the upgrade, so I have no idea what is going on.
View Article