Our company has not yet been migrated to the newer 365 backend platform. We are still using the 'orange' portal with Office2010 as the downloadable Office install.
We have been using Office2013 Pro Plus on all client machines since the MSDN preview in August 2012.
All Office2013 Pro Plus installs are activated using the relevant users' 365 credentials.
However neither the user nor the administrator can manage the total activations of Office2013. When they reach the 5 install limit (or if they select Manage Account from within any Office application), they are redirected to https://portal.microsoftonline.com/OLS/MySoftware.aspx?SoftwareManageLayout=Panel_MicrosoftOffice_ClientDownload&culture=en-US which results in a 404 - File or directory not found.
We have been using Office2013 Pro Plus on all client machines since the MSDN preview in August 2012.
All Office2013 Pro Plus installs are activated using the relevant users' 365 credentials.
However neither the user nor the administrator can manage the total activations of Office2013. When they reach the 5 install limit (or if they select Manage Account from within any Office application), they are redirected to https://portal.microsoftonline.com/OLS/MySoftware.aspx?SoftwareManageLayout=Panel_MicrosoftOffice_ClientDownload&culture=en-US which results in a 404 - File or directory not found.
Obviously this is trying to load the new Office2013 installation/activation management page that is part of the newer 'blue' portal.
As we haven't moved to this yet, we can't remove any old activated machines.
OSAUI.exe /R isn't a part of Office2013 and using the same command from an Office2010 install doesn't show the 2013 installs.
Is there any other way to remove an activation from an old machine or is a support ticket the only other option?