OneNote: How to Designate a Quick Note Notebook & me@OneNote.com
Hi,With the help of Microsoft support, I changed my OneNote from using my consumer OneDrive to using my OneDrive for Business. So my account associated with my OneNote has changed.I have two remaining...
View ArticleRemove Credit Card from Office 365/Exchange Online Subscriptions
Hello,I am a Managed IT provider, and set up a customer's Office 365 and Exchange Online subscription using credit card A. The customer has since requested that they charges go onto credit card B. I...
View ArticleRole-based user accounts?
Hi,I just have a general question on best practices when setting up user accounts. I have a few roles in my company that would seem to make more sense as user accounts than shared mailboxes. For...
View ArticleMS Message Encryption - Risk with Original Message
Hello - Our organization is currently using MS Message Encryption which is set to trigger on a keyword contained within the subject line. Everything is working well. One of the risks we've identified...
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How to rename a mailbox for a dirsync user
Hello, one of the mailbox for my users has a non-standard name and I'm trying to make it uniform, but cannot because the object is dirsynced. I can't find any attribute on premise that would correlate...
View Articleour 365 stopped receiving mail
our 5 users are not receiving mail since the early hours of this morning. We can send
View ArticleI'm unable to access my onedrive for business
I'm unable to access my onedrive for business.
View ArticleRemote Server returned '550 5.7.501 Access denied, spam abuse detected
I get the following error message when trying to send a mail from ms dynamics crm 2015 via server side sync with Office365 Exchange. Remote Server returned '550 5.7.501 Access denied, spam abuse...
View ArticleHow do I change Safari Browser to allow cookies?
Trying to Update Credit card information.
View ArticleI need to reduce the number of licences as I added a third instead of...
I had 2 x O365 Small Business Premium licences. One expired on 1 June so I bought a renewal. When I went to renew it appeared that renewal would reduce my licences to one so I added instead. I now have...
View ArticleConnecting on-premise Database for Reporting
Hi,I have an SharePoint 365 Site and I want to connect to my on-premise Database for Building Reports and Deploying them in my O365 SharePoint Site.What are the different approaches and recommended...
View ArticleSuggestion: Ability for users to manage Shared Mailboxes
Hello,I would like to suggest that Microsoft build a new feature within EAC similar to the Distribution List Owners feature, that would allow for Shared Mailboxes to have owners so that they can manage...
View ArticleOffice 365 Incorrect User account name problem
Hopefully I can get a bit of advice on this situation, thanks in advance for any help!So I am setting up Office 365 for my first time, and initially just made cloud accounts for everyone in the...
View ArticleEnable admin to access to users OneDrive documents
Hello,In the process of accessing users' OneDrive I followed the following steps.Log in as an admin 2) Sharepoint Management 3) In "User Profiles" clicked "Manage User Profiles" 4) Search for my...
View ArticleMeetings with attachments not showing on calendar
We have an Office 365 user (web only) who has reported that any meeting invitations that he attaches files to will not show on his calendar. Meeting requests without attachments will show up fine; this...
View ArticleChanging profile picture for Outlook
I uploaded my picture in Outlook a few months ago, but ever since I have not been able to change it. I have followed all of directions but when I get to the last step, I click on the pencil on my...
View ArticleEOP Admin role
I'm trying to look at the Protection reports from the O365 console and it says This account does not have administrator access to the Exchange Online Protection service. I'm the global O365...
View ArticleExtra users created
Okay I know the title doesn't make sense...basically when I went to make a shared mailbox (shared@domain.com), it also made a user in the active users section in the format of...
View ArticleAdmin portal no longer shows Exchange, SharePoint, Lync
Hello, for some reason my Office 365 admin portal no longer shows me options to manage Exchange Online, SharePoint Online, and Lync under the "Admin" section of the portal. Also, nothing shows under...
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